| Monday |
08:00 am — 06:00 pm
|
| Tuesday |
08:00 am — 06:00 pm
|
| Wednesday |
08:00 am — 06:00 pm
|
| Thursday |
08:00 am — 06:00 pm
|
| Friday |
08:00 am — 06:00 pm
|
Consultation is by appointment:
To make an appointment, telephone 0131 549 7340 between 08.00 and 10.00 hours. With the current restrictions and to minimise the risk to patients and staff, our current solution is to offer telephone, video and face to face consultations as appropriate, primarily in the afternoon. These appointments will be made by the Doctors/Nurses via telephone, normally after an initial conversation.
Our Phlebotomist’s and Practice Nurse will continue to see people in the Morning to avoid a build up of patients in the waiting area.
To better prepare our clinicians for these consultations we would like to gather as much information as possible prior to your visit. You can help us with this by giving a brief description of the reason for the appointment.
It is very important to let us know if you are unable to keep an appointment. Please CANCEL IN PLENTY OF TIME so we are able to re-allocate the appointment.
If you wish to speak to a doctor or nurse, please telephone between 11.15 and 12.00.
Cancelled Appointments
It is important that you inform the reception staff if you you are unable to attend your appointment, this will allow that appointment to be offered to another patient. If you fail to notify the Practice that you are unable to attend, you will be sent a letter informing you that you have defaulted from your appointment. Persistent defaulters maybe removed from the list.
You can also complete our appointment cancellation notification request form. This can only be used if your appointment has been arranged for more than 24 hours in advance. (excluding weekends and public holidays).
If you are Late
Please attend your appointment on time , if you are late you may not be seen.
Please note appointment times may vary during illness and holidays.
Interpreter
If you require an interpreter to attend with you when you see your Doctor please notify the receptionist and she will arrange this for you.
Private Medical Examinations
Medical examinations for special purposes such as pre-employment, fitness to travel, elderly drivers, fitness to undertake sports etc, will require longer than a routine appointment.
These examinations do not form part of NHS Services, you will be charged for any such examination. Please check the fee chargeable when you require to arrange any such examination.
Request for GP Letters/Completion of Forms
If your Doctor has agreed to write a letter for you in connection with your employment, acting as a referee, or for some other specific area, you may be charged for this letter. Please allow at least five working days before collecting your letter, if you require this letter urgently please inform your Doctor during your consultation. If you wish your Doctor to complete a form/report for you, there will also be a charge for this, please allow 48 hours before uplifting your form.
The reception staff will advise you of any applicable charges.
