Whichever method you use for ordering a repeat prescription, it takes 5 working days to process. If you need it sooner then please tell reception so they can alert the doctor.
Our online prescription request service Patient Services links directly with your patient record. This allows you to order medication directly from your repeat prescription list.
Before you can log in you first need to register for this service. Find out how to register for Patient Services for your repeat prescriptions.
Not registered for Patient Services yet?
You can order repeat prescriptions with our simple repeat prescription request form.
In person
You can do this by returning the right hand half of a previous prescription with the required medications ticked, or by submitting a handwritten request.
Please put this repeat prescription request in the box on the reception desk.
By post
You can post your prescription slip or written request to us at the practice. You can include a stamped addressed envelope for return by post if you will not be able to pick up your prescription from the surgery.
Non-repeat Medication
Non-repeat medication (Special) requests are not automatically issued, when you attend to uplift your repeat medication you will be notified if your request has been authorised, if your request has been declined you may require to see your Doctor to further discuss your request. Please do not request Special Request items if using a S.A.E (self addressed envelope) method, as your request may be declined by your Doctor.
Hospital Requests
When you are discharged from hospital you should normally receive five days supply of medication.
On receipt of your medication requirements, which will be issued to you by the hospital, please bring this to the surgery or post via S.A.E. before your supply of medication has run out.
Hospital requests for change of medication will be checked by the GP first, and if necessary your Doctor will issue you with a Prescription. The Practice will endeavour to issue you with your prescription on that day, but it cannot be issued until your medical details are checked by the Doctor, your prescription should normally be ready by 4pm on that day, or you may be advised to attend the next day.
The Doctors will review your medication, regularly, which may involve changes to your tablets, in accordance with current Health Board policies. Please be reassured that this will not affect your treatment.
