Southfield

Medical Practice

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Equality and Diversity

Our policy is designed to ensure and promote equality and inclusion, supporting the ethos and requirements of the Equality Act 2010 for all visitors of our practice.

We are committed to:

  • ensuring that all visitors are treated with dignity and respect
  • promoting equality of opportunity between men and women
  • not tolerating any discrimination or perceived discrimination against, or harassment of, any visitor for reason of age, sex, gender, marital status, pregnancy, race, ethnicity, disability, sexual orientation, religion or belief
  • providing the same treatment and services (including the ability to register with the practice) to any visitor irrespective of age, sex, marital status, pregnancy, race, ethnicity, disability, sexual orientation, medical condition, religion or belief
  • This policy applies to the general public, including all patients and their families, visitors and contractors.

ProcedureDiscrimination by the Practice or Visitors / patients against you.

If you feel discriminated against:

  • You should bring the matter to the attention of the Practice  Manager
  • The Practice  Manager will investigate the matter thoroughly and confidentially within 14 working days
  • The Practice Manager  will establish the facts and decide whether discrimination has taken place and advise you of the outcome of the investigation within 14 working days
  • If you are not satisfied with the outcome, you should raise a formal complaint through our Complaints Procedure

Discrimination against our Practice staff

The Practice will not tolerate any form of discrimination or harassment of our staff by any visitor. Any visitor who expresses any form of discrimination against or harassment of any member of our staff will be required to leave the practice premises immediately. If the visitor is a patient they may also be removed from the practice list if any such behaviour occurs at the discretion of the Practice Management.

News & Announcements

Don’t let measles spoil your plans

Cases of measles are on the rise. Check you’ve been fully vaccinated against it. Measles In some … [Read More]

Healthcare for overseas students

If you are coming to Scotland to study full-time, and you live in Scotland lawfully, you can get … [Read More]

Are you currently on an NHS patient waiting list?

Confirming your place on the NHS Scotland waiting List NHS Scotland is using a new text message … [Read More]

Surgery abroad without NHS referral

NHS Scotland does not recommend choosing to pay to travel abroad for surgery as part of a packaged … [Read More]

  • The Practice
  • Registering with the Practice
    • Upload documents for Registration
  • Pharmacy Team
  • Our Team
  • Community Team
  • Community Link Worker
  • Edinburgh Health and Social Care Partnership
  • Entitlement to NHS Treatment
  • Practice Policies
    • Access your Health Records
    • Clinical Governance
    • Clinical Research
    • Chaperones
    • Complaints
    • Confidentiality
    • Consent Protocol
    • Data Protection Notice
    • Disability Access
    • Emergency Summary Care Records
    • Equality and Diversity
    • Freedom of Information
    • Infection Control Statement
    • NHS Patient Rights
    • Patient Advice and Support Service (PASS)
    • Privacy Policy
    • Sharing Your Information with Others
    • Your Rights and Responsibilities
    • Violent and Abusive Patients
    • Website Terms and Conditions
    • Cookie Policy

NHS Inform

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Southfield Medical Practice
132 Mountcastle Drive South,
Edinburgh
EH15 3LL

Contact

Tel: 0131 549 7340
Fax: 0131 549 7365

Surgery Hours

Monday
08:00 am — 06:00 pm
Tuesday
08:00 am — 06:00 pm
Wednesday
08:00 am — 06:00 pm
Thursday
08:00 am — 06:00 pm
Friday
08:00 am — 06:00 pm

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